United State Solutions Reviews

At United State Solutions, we believe that our greatest achievements come from the experiences of our clients. Explore real stories of success and satisfaction from those who have partnered with us. Their journeys inspire us every day and reflect the commitment we bring to every project.

Real Testimonials from Satisfied Customers

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Vendi Samuels

 ❝ The process was easy to get this done. I was not expecting this to get installed so fast. I am very satisfied with my Air Conditioner and the 15 year warranty you guys offer. Thank you for fast and professional service. I definitely recommend it.❞

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Richard Farrington

 ❝ I originally had an old unit and needed upgrade so i purchased the AC. Since then my house is so cold now and I’ve saved a lot on my electricity bill. This was really affordable for me to get and was a fast process no complaints I am extremely happy.❞

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Sike Delice

 ❝ I needed a new unit and they came out and si the work so fast. The techs were knowledgeable and professional. They answered all my questions and concerns about everything. I love that you guys offer the warranty for 15 years because I don’t like Surprises if something goes wrong. Looking forward to doing business in the future because my experience was great thanks..❞

Alejandra Dean profile picture
Alejandra Dean
16:22 09 Mar 26
Great experience after everything was finalized
For Context
Our home was getting very hot during the day and the AC seemed to run constantly, especially in the afternoon. Nathan from United State Solutions checked the attic and showed us that the insulation level was very low and uneven in several areas.

They added new attic insulation to bring it up to the proper level. Since the work was completed, the house holds the temperature much better and the AC doesn’t run as long as it used to.

Nathan explained the process clearly and made the whole experience easy. The office staff was also very helpful with scheduling and follow-up.
Timothy Adams profile picture
Timothy Adams
16:08 09 Mar 26
We were having a serious airflow issue in our home with some rooms were not cooling properly while others were getting too much air. Delilah came out and helped identify that the problem was coming from old and poorly sealed ductwork in the attic.

She explained the issue clearly and coordinated the duct replacement. United State Solutions installed the new ducts and sealed everything correctly, and the difference was noticeable right away. Airflow is now balanced throughout the house and the system runs much more efficiently.

Shout out to Delilah for guiding us through the process and to United State Solutions’ customer service team for keeping us updated and scheduling everything smoothly. Great experience overall.
Martina Marin profile picture
Martina Marin
23:26 05 Mar 26
I recently discovered that my air ducts were leaking and had no idea where to start or who to call. A friend recommended to contact United State Solutions, and immediately the situation became much easier to understand.

I especially want to thank Gloria, who took the time to explain what was happening with the ducts and how the vent replacement process works. She walked me through everything step by step and answered all my questions.

The team handled the duct and vent replacement professionally, and the airflow in the house is noticeably better now. If you’re dealing with leaking air ducts or ventilation issues, I’d recommend reaching out to United State Solutions and asking for Gloria.
Luna Morrison profile picture
Luna Morrison
13:35 05 Mar 26
I’ve been using United State Solutions for my AC service for a while now and have had consistently good experiences. The technicians take their time checking the system and make sure everything is working properly before they leave. I never feel like they’re rushing through the job just to get to the next appointment.

I also want to mention Ashley Lima, who answers the phone and helps with scheduling. Ashley is very straightforward when explaining what’s covered, what isn’t, and what to expect from the service. I actually appreciate that because it avoids surprises later.

If you’re in Miami and need reliable AC maintenance or repair, this has been a company I’ve felt comfortable calling.

Overall, it’s been easy dealing with United State Solutions. The communication is clear, the service has been reliable, and Ashley Lima has always been helpful whenever I call.
Onidia Vecino profile picture
Onidia Vecino
01:17 04 Mar 26
Excellent service. I had a misunderstanding, but Gloria, the agent from United State Solutions, helped clear everything up and provided excellent customer service. The central air conditioning system they installed works perfectly, and I feel reassured by the warranty they offered.

I know no company is perfect, but what truly matters is customer service and a willingness to address any needs or questions. This company showed me that, as a customer, they genuinely go the extra mile to help.
Marie Joseph profile picture
Marie Joseph
01:09 04 Mar 26
Very satisfied with the overall experience from start to finish. Replacing an AC system is a major investment, and the team really took the time to make sure I understood every step of the process. They paid close attention to detail, answered all of my questions clearly, and never made me feel rushed or pressured. You can tell they genuinely know what they’re doing and take pride in their work.

The installation was handled professionally, everything was left clean, and my new AC system has been running perfectly. It’s rare to find a company that combines technical knowledge with good customer service, but they delivered on both. I’m extremely happy with the results and have already recommended them to my in-laws. Thank you again for making what could have been a stressful purchase feel smooth and straightforward.
Plantation profile picture
Plantation
20:54 03 Mar 26
I would strongly advise other to look elsewhere. My AC unit has had recurring issues almost monthly. Overall, this has been an exhausting experience and i would not recommend this company to anyone looking for reliable, long term AC service
Lisa Jean-Baptiste profile picture
Lisa Jean-Baptiste
20:22 03 Mar 26
I am extremely disappointed with the service I’ve received from this company. Nearly every month, a new issue arises with my AC unit. Instead of properly diagnosing and fixing the root problem, it feels like temporary patches are being done just to get by. On top of that, there have been repeated attempts to void my warranty rather than stand behind the work performed. Customer service has also been frustrating, the representative I speak with consistently has an unprofessional and dismissive attitude. I would not recommend this company to anyone looking for reliable or honest AC service.
Lorraine Salmon profile picture
Lorraine Salmon
18:46 15 Jan 26
I can't say enough good things about Alex Trejo and UNITED STATE SOLUTIONS. My old AC unit completely stopped working, Alex stepped in and handled everything from start to finish with professionalism honesty and care. HE TOOK the time to explain my opios clearly, helped me understand wt made the most sense for or home, and made entire process smooth and stress free. If you're dealing with AC issues or need replacement, I highly recommend asking for Alex Trejo at United State solutions. You'll be in great HANDS!
Teresa Tucker profile picture
Teresa Tucker
19:38 08 Jan 26
Amazing customer service! Gloria the sale representative was very detail and polite . She took care of all my concerns regarding my home needs . I got a New air conditioner and ducts . After so many year with a broken ac they were able to provide the financing. Made it so affordable! Excited to see when my impact windows get installed . I highly recommended this company.
Paulette Dennis profile picture
Paulette Dennis
15:40 03 Dec 25
Great service, the sales agent Gloria was knowledgeable at what she does . She convinced me, highly recommend this company I am very happy. I will give her 10 out of 10. The electrical technician Donald also knowledgeable at what he does . He did a awesome job replacing my electrical panel. I also giving him 10 out of 10. I highly encourage this company to satisfy your home needs.
Dale Williams profile picture
Dale Williams
19:32 20 Nov 25
Nathan was awesome he was helpful with answering our questions I enjoyed the feedback that was giving i recommend him to family and friends. Give him a raise ...
Barbara Broomfield profile picture
Barbara Broomfield
20:10 11 Nov 25
Nathan and Lewis were really good salesmen. He explained everything clearly and made me feel comfortable with the process.
Debra Watts profile picture
Debra Watts
19:50 07 Nov 25
Nathan is professional at courteous, very pleasant to work with, he can sell you a rock. He sold me an AC unit, electrical panel and ductwork replacement, very nice gentleman.
Kingsley Ferguson profile picture
Kingsley Ferguson
20:43 28 Oct 25
Mr Jacob is such a great manager! I dont trust people when they come to my door however jacob explain shay tje company does for home owners and was tired of paying to repair my ac.

Not only my lighr bill went down but i domt have to pay to get it fix for 15 years. Thank you
Kecia Chaney profile picture
Kecia Chaney
18:42 21 Oct 25
Jacob the manager such an amazing guy! They come to my house and my ac was broken for almost two years! They change my ac and it feels amazing in the house. The technicians were so nice and helpful and the best part is i get an 15 year warranty with the ac!! Never paying to get it fix again 🙂 i recommend this company to everyone!
June Thacker profile picture
June Thacker
19:59 16 Oct 25
Jacob is such an amazing guy! My light bill is 400$ every month and I had no idea why!! He came to mine house and explain what his company do foe home owners. They change mine duct work and the house gets super cold now. The technicians and everyone are so helpful and works recommended this company to anyone!
James Givens profile picture
James Givens
19:37 15 Oct 25
Mr. Medina was amazing! I was always skeptical when someone come to mine door but he does a great job explaining what he does- they changed my ac and it’s been so much colder in the house! The technicians and everyone was so polite and the best part is I never need to pay for repairs or labor! Everyone need United States solutions especially if you still paying for repairs
Doretha Maxwell profile picture
Doretha Maxwell
23:49 14 Oct 25
Love this the agent that came to my home and helped me and I believe it’s Nathan 5 stars, company I recommend!!!
Thia Rio profile picture
Thia Rio
21:47 14 Oct 25
A gentleman name Jacob came to my house explaining how they help home owners with extremely high light bills. He did a great job in explaining what the company goals are and how we would benefit with the company. I don't usually trust people that come to mine house however he made it an smooth process. Thank you
Deborah Martin profile picture
Deborah Martin
19:57 14 Oct 25
I had a really great experience with Nate, I did the duct replacement my house feels so amazing and my light bill drop a ton, I was paying 400 dollars now my bill is on 120 let's see where this goes.. kudos to the company did a great install and even clean behind themselves.
Ana Gonzalez profile picture
Ana Gonzalez
21:49 13 Oct 25
Jacob stop by my house very funny, polite guy- he explain how electricity prices was going up.
He eventually had to check my attic and showed me how I had no insulation. He explain how United States solutions helps home owners lower the efficiency to help with the light bill. The technicians were nice and every time I call the company or Jacob, they always answer and take care of the issue. Thank you!!
Tony Grand profile picture
Tony Grand
20:57 07 Oct 25
Great company. Reliable, and good customer service
Remy Philius profile picture
Remy Philius
23:05 06 Oct 25
Yes I'm very satisfied with Nathan amazing job, came and told me everything I needed to know and helped with my duct replacement . We are satisfied. Thank you I highly recommend.
Paulina profile picture
Paulina
22:21 03 Oct 25
Nate Was Absolutely Amazing!! 10 out of 10 Would Recommend!
Myesha Road 2 Success profile picture
Myesha Road 2 Success
18:34 25 Sep 25
Company came and installed our ducts and insulation. The crew did an amazing job and the house feels much cooler
Patricia Folds profile picture
Patricia Folds
20:52 09 Sep 25
This is an Amazing company with excellent service
Anita Mckenzie-Gordon profile picture
Anita Mckenzie-Gordon
19:52 09 Sep 25
I recommend this company to anyone looking to get upgrades done to their home. My air conditioner has been broken and using wall unit caused my light bill to be very high. They helped me to get approved and provide 15 years warranty. Thank you for great customer service
amrit budwal profile picture
amrit budwal
22:34 03 Sep 25
Best experience working with USS. They really went above and beyond with all my household repairs and needs with our HVAC System. Completely professional, expert, experienced staff. Was a pleasure dealing with USS and will refer all my friends and family.
Annie West profile picture
Annie West
20:39 03 Sep 25
When I first heard about USS, they meet the qualification and expectation on what they can help repair your home and how they will help you in any shape or fashion they are very helpful and professional people who come and sit down with you and discuss your concerns about how they can assist in whatever you want done for your home, whether it’s Air Conditioning impact windows doors home improvement. I rate this company a star 5.
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Kathie Gillis

 ❝ My experience was faster than expected I got ducts installed with UV light. I definitely feel the difference and it’s much cooler in the home. Everyone that came by was professional and great.

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Mozell Battle

 ❝ I got an air conditioner. I immediately noticed a difference in the home. My tech was professional and they did an amazing job. My Electricity bill has gone down and I’m very happy with the service.

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Gloria Brereton

 ❝ I actually am very impressed with the representative that came out who was really knowledgeable. I desperately needed to upgrade my AC unit and ducts so he got me approved. Everyone was great and very informative I’m so glad you all came by.

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